To locate this transaction ID, log into your PayPal account and find the ID in your transaction history. In some cases, you can be issued a PayPal receipt number, which is four sets of numbers. The PayPal transaction ID is a seventeen-character alphanumeric code. Additionally, due to security policies, Minecraft Support cannot provide transaction IDs under any circumstances. WARNING: Because a transaction ID is considered proof of account ownership, we do not recommend purchasing a used account from another player. Mojang Studios cannot provide support if you made your purchase through a non-authorized website, reseller or another player. Please continue reading below for further instructions on where and how you may be able to locate your transaction ID. If you cannot find the email containing your transaction ID, it may be possible for you to locate it for yourself using your payment method information. Note: If you don’t see it in your Inbox, check your spam or junk folder for the email. Unfortunately, due to security and privacy protocols, Mojang cannot provide Transaction IDs for any reason. Look in your Inbox for an email sent by Mojang Studios ( ) to locate your transaction ID.
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If you used a gift code or PIN from a Minecraft prepaid card to gain access to Minecraft, we use that code to verify account ownership. Where do I Find My Transaction ID?Īfter your purchase, you should have received a confirmation email containing your transaction ID and order number. Customer support cannot provide transaction IDs. Mojang Studios customer support uses transaction IDs to verify ownership of an account before assisting with any changes or giving out information about an account.
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